Customer Care
New project? Start here. Our Customer Care team will help schedule your free design and estimate.
- Voice
- (800) 942-1955
- Text
- (408) 357-2035
- Hours
- Monday – Friday: 9am – 7pm
- Saturday: 9am – 5pm
- Sunday: Closed
Two ways to reach us — pick the lane that fits. New project inquiries go to Customer Care; warranty and existing-project questions go to Client Support. We'll respond within one business day.
New project inquiries go to Customer Care. Warranty and existing-project questions go to Client Support.
New project? Start here. Our Customer Care team will help schedule your free design and estimate.
Already a Black Diamond customer? Our Client Support team is here for warranty, scheduling, and project questions.
Share a few details and the right team member will be in touch. Required fields are marked with an asterisk.
Black Diamond is headquartered in San Jose and serves all of California and Phoenix Metro from 13 local offices.